We now accept OTC Network benefit cards in store
OTC Benefit Cards are now accepted in our stores*
OTC (Over-the-counter) benefit cards are health insurance-funded benefits that allow participating customers a pre-determined amount of dollars to spend towards specific fresh foods, over-the-counter, and wellness items. You can use your benefit card to pay for eligible items in our stores.* Please check with your healthcare provider to see if you qualify for an OTC benefit card. This program is currently only accepted in retail store locations.
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Customers can pick up OTC eligible items in-store.
Swipe
Use your OTC benefit card at checkout in-store to pay for eligible items. The price of these items will be automatically deducted from your benefit.
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We have a large selection of OTC eligible items! Ineligible items will require another form of payment at checkout.
Frequently Asked Questions
+ What is an OTC card?
An OTC card, or over-the-counter benefit card, is a prepaid card provided by certain health insurance plans. It allows you to purchase eligible over-the-counter health-related items, such as medicines and health supplies, along with select food items.
+ Can I use my OTC card to purchase items online?
While we are working hard to accommodate online purchases using OTC cards, at this time, we welcome you to use your OTC card while shopping at any of our store locations.
+ How do I get an OTC card?
Check with your health insurance provider to see if your plan offers an OTC benefit. Simply call the number on the back of your health insurance card.
+ Who is eligible for an OTC card?
Eligibility for an OTC card is typically determined by your health insurance plan. Many plans offer OTC benefits to members who qualify for certain government-sponsored programs, such as Medicare Advantage. Contact your health plan provider directly to find out if you are eligible.
+ Which providers’ OTC cards are currently accepted?
As of now we only accept OTC Benefit cards in our stores.
+What can I buy with my OTC card?
Each OTC card program may have a specific list of eligible items, so it's essential to refer to your provider’s website or contact them for your OTC card details. Typically, you can use your OTC card to purchase a variety of health-related items, including over-the-counter medications, first aid supplies, and personal care products along with eligible food items.
+ How do I know what items are included in my OTC plan?
Each health care provider offers a different selection of covered items depending on their OTC benefit plan. Please check with your health care provider to determine which items are covered under your unique plan.
+How do I use my OTC card at checkout?
When ready to checkout, swipe your OTC card on the PIN pad to validate any OTC covered items. The system will automatically deduct approved purchases from your OTC card balance. The remaining balance of your transaction (if any) can then be paid with any other accepted form of payment.
+ What is the refund process when using an OTC card?
We want all customers to be satisfied with their purchases. If for some reason you would like to return a product purchased using your OTC benefit card, you can bring it to the store with the original, paper or digital receipt for a full refund or exchange in accordance with our refund policy. Please note that refunds to OTC cards are limited to transactions that only included OTC eligible items at the time of purchase.
+ Can I use my OTC card with eWIC or SNAP benefits at checkout?
Yes, you can use your OTC card with eWIC/SNAP benefits. Your cashier will scan your eWIC/SNAP items and process those before accepting your OTC card and processing it as normal. Your cashier will be happy to guide you through the process.
+Where can I find more information about the OTC card program?
For more information, please call 1-800-746-7748 to speak with a Customer Care Associate today.