ShopRite® Gift Cards FAQ
Q: Where can I purchase ShopRite® gift cards?
A: ShopRite® sells the plastic gift cards in all of our retail locations as well as on shopritedelivers.com. Customers placing ShopRite from Home® pick up orders can order plastic gift cards as well. Gift cards cannot be ordered via ShopRite from Home delivery. However, if you visit shopritedelivers.com, you can order gift cards.
Q: Are ShopRite® gift cards available in various denominations?
A: The ShopRite® gift cards available in our stores do not have pre-determined amounts of value. You can choose the gift amount to be loaded to the card with the maximum of $500 per card, $2,000 per day, per customer.
If you purchase a gift card via shopritedelivers.com, you can choose from denominations of $25 (limit 10 per order), $50 (limit 10 per order) or $100 (limit 20 per order).
If you are a member of an organization looking to purchase large quantities of gift cards at varying denominations, please contact our Organizational Gift Card Team at 732-225-8094.
Q: When are the ShopRite® gift cards ready for use?
A: ShopRite® gift cards are activated at time of purchase and are immediately ready to use. Always treat gift cards as you would cash.
Q: How is the gift card applied to a ShopRite® order?
A: ShopRite® gift cards must be presented to the cashier at the time of purchase. The card’s available balance will be applied to the purchase total. If the current value of the card exceeds the purchase total, the remaining balance will be retained on the card except as otherwise required by law.
Q: Where can I use ShopRite® gift cards?
A: ShopRite® gift cards can only be used to purchase merchandise and services at a ShopRite® supermarket or ShopRite® pharmacy. You can also use a ShopRite® gift card to pay for a ShopRite from Home® order, when picking up the order from a ShopRite® supermarket. You can use the card for delivery orders if you pay for your order online at the time of placing the order. The card cannot be used upon the delivery arriving at your door.
ShopRite® gift cards cannot be used in ShopRite® liquor stores or when making and paying for a purchase on shopritedelivers.com.
Q: What about SRFH delivery orders?
A: You can use your ShopRite gift card to pay for your ShopRite from Home delivery order when you choose the Pay Online option during check out. Gift cards cannot be used at the time of delivery. Entering a credit card number will also be required as a second form of payment. This card may or may not be charged depending on the final total.
Q: Can I trade a ShopRite® gift card in for cash?
A: ShopRite® gift cards cannot be redeemed for cash except when required by law.
Q: What if I lose my gift card? What if my gift card is stolen? Can I get it replaced?
A: Protect your ShopRite® gift card as you would cash. The unused balance of lost or stolen gift cards will not be replaced without proof of purchase.
Q: Do the funds on a ShopRite® gift card expire?
A: The funds on a ShopRite® gift card do not expire.
Q: What is the shipping policy for ShopRite® gift cards purchased on ShopRitedelivers.com?
A: When you purchase a physical (plastic) gift card on shopritedelivers.com, you can choose from denominations of $25 (limit 10 per order), $50 (limit 10 per order) or $100 (limit 20 per order).
If an order is placed between the hours of 12 am – 11:59 pm EST on Monday, Tuesday, Wednesday or Thursday, the order is processed the next day.
Example: If you place your order at 11 pm EST on Monday, it will be processed on Tuesday.
Example: If you place your order at 2 am EST on Monday, it will be processed on Tuesday.
Example: If you place your order at 10 pm EST on Tuesday, it will be processed on Wednesday.
If an order is between the hours of 12 am – 11:59 pm EST on Friday, Saturday or Sunday, the order is processed on the upcoming Monday.
Gift cards are shipped via the US Postal Service. You can choose a shipping method that works with for you: first class mail for $1.99, 2-3 day for $8.49 or next day delivery for $22.94.
Cards are active upon purchase. Once cards arrive treat them as you would cash.
Gift Card Balances on Price Plus® club Card
Q: I used to link my ShopRite gift cards to my Price Plus® club Card, I can’t seem to do this. Has something changed?
A: As of April 1, 2019, gift cards can no longer be linked to a Price Plus Card. If you have a balance remaining on your account after this date, you can still redeem it. However, we recommend using it on your next shopping trip. Please note: you will need your PIN to be able to use the funds. To resent a PIN, go to your profile at shoprite.com or call 1-1800-ShopRite.
Q: How do I check my gift card balance(s)?
A: There are several ways to check a gift card balance. You can use shoprite.com, ShopRite® mobile app or various in-store resources.
- If your card has a scratch off/peel off the area over the security code, then log on to your shoprite.com accountand select ‘Gift Cards’ on the main tool bar. Then select ‘View Gift Card Balance’ in the drop down.NOTE:If the gift card does NOT have a scratch off/peel of area on the back, you cannot check your balance online.
- For all types of ShopRite® gift cards, you can call 1-800-ShopRite (1-800-746-7748) and use the automated Gift Card Balance feature. Also, while you are in a ShopRite® location, you can use the price checkers or visit the customer service desk or ask a cashier to check the balance for you.
Q: Can I check my balance on my ShopRite® app?
A: Yes, click “Gift Cards” on the home screen. Instructions are the same as for shoprite.com
Q: How do I check the stored value previously loaded to my Price Plus club Card?
A: If you know your PIN, you can visit the Courtesy Desk in your ShopRite to find out the balance remaining on your card. If you do not know your PIN, log on to your profile on shoprite.com to reset it. You can also call 1-800-ShopRite.
Q: I wanted to use the rest of the funds on my Price Plus card, however the associate said there isn’t one. How do I confirm?
A: If a gift card balance cannot be found, we suggest confirming that you have the correct PIN for the Price Plus® club Card you are referencing. If the PIN is correct, there could be a few reasons why there is no balance:
- The gift card could be linked to another Price Plus® club Card– If this is a possibility, call 1-800- ShopRite (1-800-746-7748) to review your account status. It’s important that you have only one Price Plus® club Card.
- Someone could have used the physical plastic card in store.This may be possible if you did not securely store or destroy the card after loading it, or if you lost it. Please check with family members to see if they used the plastic gift card in store.
- Someone who knows your PIN used the funds while shopping in store. We recommend you securely store your PIN and do not share it as it protects any refunds and gift cards loaded to your Price Plus® club Card.
Q: I forget my PIN. How do I check my Price Plus card for a balance?
A: If you are unsure of your PIN, please visit www.shoprite.com/ppc_pin_help or call 1-800-ShopRite.
Q: Is there way for me to select the amount I want to use from my ShopRite gift card towards my order? How do you use the gift card to pay for ShopRite from Home or ShopRite from Home delivery online?
A: Currently the system applies the entire balance to your order when you choose to use your Gift Card balance towards your purchase. If the total of your order is less than the amount of the gift card, the system will only use what it needs to pay for the order. You will also be required to add a credit card as a second form of payment no matter the order total or total on your ShopRite gift card.
To use: Type in your gift card number and the Security Code on the back of the card. Then click “Check Value.” After checking the value, remember to hit “Apply” to apply the funds from the gift card to your order.
Q: I tried to enter my PIN to find out my balance and the system locked me out. What do I do?
A: If you are locked out of your shoprite.com account, please call 1-800-ShopRite (1-800-746-7748).